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Returns Policy

If you are unhappy with an item, received it as a gift you didn’t want, or the item is defective, we are here to help with your return.

We accept returns or exchanges within 30 days

of the purchase date of your order. You can return your order for a store credit, an exchange, a replacement or a refund to your original method of payment. Original shipping charges are not subject to return, credit or refund.

Please note the following:

  1. Discounted items are final sales and cannot be returned or exchanged.
  2. Returned items should be in their original packaging, with tags still on, if applicable.
  3. Returned items should show no signs of visible wear or use and should be in the condition in which you received them.
  4. Returned items must be accompanied by the proof of purchase or receipt.

You are responsible for shipping charges for returned or exchanged items. If you exchange an item, we will not charge for shipping the replacement.

If you would like to return or exchange an item purchased from our website, please contact us: call us at (406) 541-3000 or email us at info@namchak.org and put “Return” in the subject line. One of our customer service representatives will contact you to arrange for the return or exchange.